FAQs
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FAQs
Need More Clarity?
Explore clear, helpful answers to the most common questions about our security and monitoring services.
What is Classic Virtual Guard?
Classic Virtual Guard is a remote monitoring service where trained operators watch your CCTV feeds 24×7 to detect potential threats.
Does Classic Virtual Guard catch thieves or stop incidents?
No. Our service does not physically intervene or catch intruders. It only detects suspicious activity and alerts the property owner or authorities.
How does the service work?
Your CCTV cameras stream live footage to our monitoring center. Operators watch in real-time and immediately report any suspicious activity.
Do I need new cameras or equipment?
Yes. Classic Virtual Guard works with most existing CCTV cameras. Minor upgrades may be suggested for better monitoring efficiency.
Is monitoring customizable?
Absolutely. You can define camera zones, alert protocols, and reporting frequency based on your property’s requirements.
Is this service available 24×7?
Yes. We provide round-the-clock monitoring, including nights, weekends, and holidays.
How do I receive alerts if a threat is detected?
When a suspicious activity is detected, we notify you via:
- Call or SMS/WhatsApp alert
- Email or app notification (if integrated)
Can this service replace a physical guard?
It depends on your needs. Classic Virtual Guard monitors and alerts, but does not act physically. Many clients use it alongside physical security.
Can multiple locations be monitored at once?
Yes. Our system can monitor multiple cameras and sites simultaneously, ensuring full coverage.